I was recently coaching an engineer who wanted to improvehis speaking skills. After videotaping him, we discussed hisstrong points and then his areas of improvement. Then wegot to the area of vocal variety. Vocal variety is the qualityof your speech that hold your audience. It is thecombination of pitch changes, pauses, inflection, rhythm,and loudness in [...]
I was recently coaching an engineer who wanted to improvehis speaking skills. After videotaping him, we discussed hisstrong points and then his areas of improvement. Then wegot to the area of vocal variety. Vocal variety is the qualityof your speech that hold your audience. It is thecombination of pitch changes, pauses, inflection, rhythm,and loudness in [...]
How we listen and perceive is influenced by the four perceptual styles: Audio, Visual, Feeler, and Wholistic. For instance, Audios prefer to turn their ears toward you when you are speaking rather than look you in the eyes. They are filtering through what you are saying to get to the bottom line as quickly as [...]
Many times in the process of making a sales presentation to a potential client, we will break down our product piece by piece, explaining all of the features and benefits it has to offer, then we expect our customer to have immediate buy in, and purchase our product based on the presentation they just heard.Unfortunately, [...]
Not your performance, their performance. The audience must go out and apply the information you have given or they wasted their time. Even worse, YOU wasted their time. As speakers it’s our obligation to supply practical methods for the crowd to make our words and ideas reality in their lives.1. Design an Easy to Remember [...]
If you are considering investing your hard earned money with a mortgage lead company, or you are switching lead companies because you have gone through the pain of seeing your money go down the drain, here is a good place to begin. Before you take that leap of faith with a lead company, take a [...]
Having to deal with angry and upset customers is by far one of the worst responsibilities we must face on a day to day basis in the world of sales and business. However, this responsibility, like so many others we must face on a daily basis, just comes with the territory. Customers become angry for [...]
Business presentation is a key part of commercial life. How to present your products or even yourself in the best shape to the promising purchasers or employers is absolutely an art. Today you can find some many tips and tricks on the Internet preparing you how to give a successful presentation, analyzing almost from every [...]
Many times we are put into situations where we are asked a question and need to give an answer on the spot, or “think on your feet.” It could be a sales or customer service situation, your manager asking you for a progress report, a request for your ideas on a new community project, or [...]
This semester I am facilitating 3 classes at a local university, and I have noticed that especially my younger, less experienced students, have a hard time keeping their presentations within the required time limits. However, being concise and remaining within time confines is crucial in the business world.When today, again, one of my very dedicated [...]